Dear Pionex Users,
To ensure the security of your funds and compliance with card usage policies, the merchants listed below will be declined when paying with your Master card. If you encounter a payment failure at any of these merchants, please use an alternative payment method.
This notice will be updated continuously. Thank you for your understanding and support.
Restricted Merchant List
The following merchants currently do not support Master card payments. Please use an alternative payment method:
Merchant Name | Category |
GRAB | Ride-hailing / Transportation |
UBER TECHNOLOGIES INC | Ride-hailing / Transportation |
ESSO / EPPCO / ADNOC & other gas stations | Gas Stations (Middle East) |
talabat.com / Talabat | Food Delivery Platform |
paymentico.com | High risk |
Note on Gas Stations: The gas station restriction primarily applies to stations in the Middle East (e.g., UAE, Saudi Arabia), including but not limited to ESSO, EPPCO, and ADNOC brands.
Pionex has no additional restrictions for any merchants, websites, or transaction categories not listed above, so you can proceed with your payment as normal. (Other, unrelated restrictions may still apply — see "Why is Pionex Card Usage Restricted in Certain Regions" and "Why are some payment cards declined by merchants.") If a merchant not on this list still declines your Mastercard payment, it may be that the merchant itself does not accept this payment — please check with the merchant directly for the specific reason.
Please Note:
This list is subject to change as card provider policies are updated.
Pionex does not support payments for advertising services of any kind or to any advertising-related merchants. Any transactions related to advertising expenses will be declined.