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All assets are converted and displayed in USD (or your preferred fiat currency like USDT, EUR) so you can see your overall account value at a glance.

How to Check Total Account Assets on Web & APP

How to reach Notification Settings on the Pionex app: tap envelope icon (Notification Center) then gear icon. Toggle individual notification categories on/off; master Notification Service switch must be on or…

How to Manage Your Notification Settings on Pionex APP

Emergency Contact via App Security menu protects assets if account goes inactive. After 1 year inactive Pionex contacts you; after 1 more month with no response it notifies the contact,…

Emergency Contact Feature Guide

How to find your UID on Pionex via the app or website: on the app, tap Home then your avatar; on the web, log in and click your avatar. UID…

How to Find Your UID

Switching the Display Currency in the Pionex Web/App settings: the navigation path, the difference between the display currency and the actual accounting currency of your account, and how exchange rate…

How to change the Display Currency setting

Comprehensive guide for the "Disable Account" security feature, covering account lockdown, trading and withdrawal restrictions, the mandatory 72-hour unfreeze cooldown, and the appeal form process.

"Disable Account" Feature and Unfreeze Appeal Guide

This guide explains how to view your account balance changes and PnL across different time frames (1D to 365D) on the Pionex App and Web, along with key FAQs.

How to Check Account Profit/Loss over a Period of Time

Overview of viewing assets, notification preferences, passkeys, and emergency contact setups.

Account Settings & Security

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