Pionex's UID (User ID) is a unique identifier assigned to every account on our trading platform. Think of it as your account's fingerprint — it belongs only to you. Your UID helps us quickly and accurately identify your account, making it an important reference for activity participation, security verification, and certain transactions.
Whether you need to check account details, take part in activities and reward distribution, or handle other matters, your UID ensures smooth and efficient communication. Keeping your UID safe simplifies many processes, allowing you to get timely help and make full use of the platform's features.
On the App
After opening the app, tap "Pionex" at the bottom, then tap your avatar to view your UID.
On the Website
After logging into your account on the website, click your avatar to view your UID.
FAQ
Q: Can I Change My UID?
A: No. UID is generated automatically when you register and stays the same for the lifetime of your account. It cannot be changed, updated, or reissued.
Q: How can I view the name of the account owner?
A: Unfortunately, the product does not currently support directly viewing the account owner's name.