You can control which types of notifications you receive from the Pionex app through the Notification Settings page. Here's how to get there.
Step 1: Open the Notification Center
On the Pionex app home screen, tap the envelope icon in the top-right corner of the screen. This opens your Notification Center, where you can view all recent messages grouped by category.
Step 2: Open Notification Settings
Once you're in the Notification Center, tap the gear icon in the top-right corner. This takes you to the Notification Settings page.
Step 3: Manage Your Notification Preferences
Toggle individual notification categories on or off based on your preferences.
Note: Make sure the Notification Service switch at the top is turned on. If it is off, you will not receive any notifications regardless of your individual category settings.
FAQ
Q: What should I do if I receive notifications from the Pionex App but there is no notification sound?
A: If notifications have no sound, please first check the following settings:
Check your device notification permissions: Make sure notification permissions for the Pionex App are enabled in your device settings, and that notification sounds are allowed.
Check your device sound settings: Make sure your device is not muted and that the notification volume is turned up. Also check whether Silent Mode, Do Not Disturb, or Focus Mode is enabled.
Check the notification sound setting in the Pionex App: Make sure the relevant notification sound or alert setting is enabled in the app.
Reinstall the Pionex App: If all settings are correct but the notification sound still does not work, try reinstalling the latest version of the Pionex App.
Log in again: After reinstalling the app, log in to your Pionex account again and check whether notification sounds work normally.
If the issue persists after completing the above steps, please provide a screen recording showing the relevant notification and sound settings so that we can further investigate the issue.
Q: How do I turn off market notifications such as “BTC breaks through/falls below”?
A: Open the Pionex app, tap “More”, then in the More section tap “Settings” > “Notification Settings” > “Market Alert”, and turn off “Market Alert”.