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App downloads, official communities, API access and other self-service help.

Two ways to install Pionex on Android: Google Play Store or the official APK. Walks through the Allow from this source toggle, the risks checkbox, and the Passed security tests…

Android App Installation Guide

iOS TestFlight download issues: what TestFlight is and if it's safe, invitation code field not accepting input, This beta is full error, Unable to Install / App Store Connect error,…

iOS App Download FAQs

Two iOS install paths: App Store download for listed Apple ID regions (Canada, Brazil, most of Europe, UAE, India, Japan, Korea, Taiwan, Hong Kong, Australia), or TestFlight opened in Safari.

iOS App Download Guide

Official Telegram, Facebook, LINE and Discord links appear only in the website footer and in-app Help Center. Behaviour that gets you removed (ads, referral codes, spam, abuse), false positives from…

Pionex Official Communities: How to Join & Ban Appeals

New to Pionex? This guide takes you from creating an account to placing your first trade or launching your first bot. Each step links to a full guide if you…

Getting Started with Pionex

Overview of Pionex features: spot & futures trading (USDT-M/Coin-M), trading bots (Grid, Infinity Grid, DCA), convert, meme coins, RWA (stock/metal tokens), earn (staking, earning), fiat deposit, Pionex Card, AI tools,…

Pionex Platform Overview: What You Can Do

App downloads, installation, and community guides for beginners

Beginner's Guide

Importing for-cointracking.csv into CoinTracking for tax reports: import steps, why bot and daily trades are compressed, missing cost basis on deposits, negative balances, UTC timestamps, ~200-transaction free-tier limit.

Crypto Tax Calculator

Exporting transaction history via web (Dashboard > Transaction History) or app (More > Customer support > Export). Limit 12/month, link ready within 24h, valid 7 days. FAQ: no PnL calc,…

How to Download Transaction History

Tax calculator and transaction history tools

Tax Related

Explains the Pionex API: REST base api.pionex.com, WebSocket wss://ws.pionex.com/wsPub, HMAC-SHA256 signing via PIONEX-KEY/PIONEX-SIGNATURE headers, 10 req/sec rate limit, free to use, Spot/Bot/Futures/Earn endpoints

Pionex API: Complete Guide

API integration questions and troubleshooting

API related

How to submit a token listing application: find the Listing Application form under About in the site footer, then Submit Application, Information Review with a BD Manager, Signing and Listing.…

How to Apply for Token Listing on Pionex

AI support replies in multiple languages. Live agents currently support Chinese and English only; other languages need translation tools to communicate.

Overview of Supported Languages ​​for Customer Support

Miscellaneous guides, forms, and other general topics.

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

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This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

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In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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