When you trade with a bound referral code, the system applies a trading fee discount based on the ratio set for that referral code. This discount is credited back to your account in the form of a "Rebate/Invitee Cashback." Follow the steps below to check your fee discount ratio and rebate records:
What Is Rebate/Invitee Cashback?
Rebate/Cashback is the actual form in which your trading fee discount is delivered. Once your trading account is bound to a referral code, the fees generated by each trade are calculated according to the agreed ratio and credited to your account as a rebate after the trade is settled.
Please note that the rebate/cashback is not reflected instantly on the order page or in the fee calculation at the time of trading. It is issued separately after trade settlement, so you'll need to check your wallet records to see the actual amount received.
How to Check Your Fee Discount Ratio
You can check your current applicable fee discount ratio through the following steps:
App
Tap "Pionex"
Tap the "Avatar" icon in the top-left corner
Select "Referral Code" to view your current rebate ratio
Web
Click the "Avatar" icon in the top-right corner
Select "Dashboard"
Click the "i" icon next to "Referral Code" to view your current fee discount ratio
How to Check Your Rebate/Cashback Records
To confirm the amount and timing of each rebate you've received, follow these steps:
App
Tap "Home"
Tap "My Account"
Tap "Deposit"
Tap the "Clock" icon to enter Wallet Records
Swipe right to find the "Invitee Cashback" tab to view your history
Web
Click the "Avatar" icon in the top-right corner
Select "My Rebate" to view your complete rebate records
FAQ
Q: Does the rebate/cashback show up instantly on the trading page?
A: No. The rebate/cashback is issued separately after trade settlement. You'll need to check the "Invitee Cashback" tab in your wallet records, or the "My Rebate" page, to see the actual amount received.
Q: Why is my fee discount ratio different from my friend's?
A: Fee discount ratio varies depending on the referral code used. We recommend checking the Referral Code page to confirm the ratio currently applied to your account.
Q: How often is the rebate updated?
A: Rebate records are updated hourly. If you've just completed a trade, the rebate/cashback may not appear immediately — please allow time for the next update before checking again.
Q: I used to receive a rebate/cashback, but I'm not receiving it anymore — why?
A: This may be because your account no longer meets the eligibility conditions under Pionex's rebate rules, which would mean your referrer can no longer receive a rebate/cashback generated from your account, and you would not receive the corresponding rebate either. For full details, please refer to the "Pionex Affiliate Program".
If you have any further questions about how the rebate works, feel free to reach out to our Customer Support team, and we'll be happy to help verify your account status and related details. 💬