Support

Arbitrage hedges spot with futures shorts for funding fees: 10-50% APY bear markets, 100%+ bull markets, min 10 USDT/USDC. Compares Exclusive, VIP-Only, Stable, Customizable, Growth Funds by APR range, quota,…

Arbitrage

Dual Investment Bonus Coupon boosts a manual Dual Investment order's APR (Product APR x Bonus Ratio). Issued by Pionex; best coupon auto-applied, one per order; not for Auto-invest; bonus paid…

Dual Investment Bonus Coupon

Arbitrage Bonus Coupon boosts a product's APR (Product APR x Bonus Ratio). VIPs get one monthly on the 1st; only one coupon per product at a time; bonus pays out…

Arbitrage Bonus Coupon

Buy-the-Dip is a Dual Investment product earning 10%-300%+ APY in USDT/USDC while waiting to buy at target price, Basic (fixed price) or Pro (percent-drop) mode. Min 10 USDT BTC/ETH, 40…

Buy-the-Dip

Covered Gain is a Dual Investment product earning 10%-300%+ APY in crypto while waiting to sell at the target price, Basic (fixed) or Pro (percent-rise, auto-reinvest) mode. Min 0.00001 BTC/0.0001…

Covered Gain

Explains Dual Investment as a non-principal-protected options product. Covers target price, settlement date (avg price, last 30 min before 16:00 UTC+8), payout token, ROI/APY formulas, 10 USDT minimum, no fees,…

Dual Investment

Fixed Product locks funds for 7, 14 or 30 days at a floating APR that adjusts daily, min 5 USDT, max 3,000,000 USDT, no redemption fee but no early exit.…

Fixed Product

Flexible Product earns interest with no lock-up, redeemable anytime. Profits credit hourly from Accrual Start Time (not purchase time), auto-compound unless released via Release Rewards; Sold Out means the coin's…

Flexible Product

Flying wheel loops a Buy-the-Dip (put) and Covered Gain (call) bot to buy low, sell high in USDT. Covers Basic vs Pro mode, minimums 10 USDT BTC/ETH or 40 USDT…

Flying wheel strategy

Growth Fund auto-invests into the earn Arbitrage For Growth Funds Only product, min 0.01% annualized per cycle. Valid 5-7 days; on expiry principal is reclaimed but profits move to Primary…

Growth Funds

Pionex Staking Service Agreement: ETH staked via Lido liquid staking or Curve stETH pool, earning Lido PoS plus Curve rewards. Covers Pionex's discretion on fees, suspend/force-redeem staking, not investment/tax/legal advice.

Pionex Staking Service Agreement

Explains Pionex ETH Staking via Lido/Curve, no leverage. Covers flexible vs lock-up redemption (early fee: 50% of rewards or min 0.005 ETH), hourly rewards, Release Rewards, Auto-Staking toggle, profit formula.

Staking

Earn products (Arbitrage, Structured, Earning, Staking) may not be available in all regions.

Why Can't I Access Earn Products?

This article introduces Pionex's Bitfinex lending product, highlighting its algorithmic yields and flexible terms alongside inherent platform and market risks.

Bitfinex Lending Product: Earn Steady Returns with Ease

Funds are deployed to Bitfinex lending; Pionex only facilitates transactions without guarantees, and users bear all risks.

"Bitfinex Lending Product" User Terms

Notice Regarding Adjustments to Dual Investment Referral Subsidies

Flexible and fixed savings, staking, arbitrage, dual investment, and other earn products.

Earning

No tickets or conversations found

Try selecting a different creation date range.

Tickets and conversations you've started through the messenger will appear here.

No tickets or conversations created by you

Try using different keywords or checking for typos.

Try selecting a different update date range.

Find answers and get help from Intercom Support and Community Experts

Conversations you've started through the messenger will appear here.

No conversations created by you

No conversations found

AI title

Title

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Empty Help Center

Uh oh. That page doesn’t exist.

Home

Search results

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.

No tickets created by you

No tickets found

Conversations and tickets in {topic}

Conversations and tickets in {topic} // {subtopic}

Volume, creators and topics for your company.

Insights

Top creators

AI topics

Track the progress of all tickets and conversations related to your company.

Customer Portal.

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you

Tickets

No access to tickets portal

You're not signed in on this browser. Sign in through this site's Messenger, then reload this page.

Sign in to view your company's tickets

Search

Skip the search. Describe what you’re trying to do and get a grounded answer.

Browse articles and guides in this topic.

Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

Prototype answer unavailable

I’ve got this page open. Ask me anything about it and I’ll answer from the docs.