If you did not enter a referral code when signing up and If the below conditions are met, you can still add it later in the Pionex app or on the website.
You can only enter a referral code within 14 days of registering your Pionex account.
If you have placed trade orders after registering, you can only enter the referral code within 3 days.
App operation step
After logging in, click [Pionex] - [Avatar Icon] - [Referral Code], input the valid referral code, and click [Confirm] to submit.
Web operation step
After logging in, click [Avatar Icon] - [Dashboard] - [Set], input the valid referral code, and click [OK] to submit.
FAQ
Q: Can I change or remove my referral code after registration?/ I registered under the wrong referral code. Can it be corrected?
A: No. Once a referral (invitation) code is linked to your Pionex account during registration, it is permanently attached to that account. The code cannot be changed, removed, or transferred under any circumstances. Pionex is not able to change the referral code even if an incorrect one was used. Please make sure to double-check your referral code before submitting it.
Q: The system shows my referral code is invalid after submission. What should I do?
A: Please first verify that the referral code is from the correct platform — Pionex only supports referral codes from the same platform, and codes from other platforms (such as Pionex.US) cannot be linked. If the source is correct, try copying and pasting the code directly instead of typing it manually to avoid errors. If it still shows as invalid, please contact Pionex online customer support for further assistance.
Q: How can I view the inviter I am currently linked to and the referral code used?
A: Currently, it is not possible to view the specific details of the inviter you are linked to; you can only check the referral code linked to your account (please see below for steps on how to view the referral code). Website: Avatar → Dashboard → locate the referral code field. App: Pionex → Avatar → Referral code.
Q: How can I check the fee discount rate of my referral code?
A: Website: Avatar → Dashboard → locate the referral code field → click the "i" icon on the right to view the discount rates for spot and futures trading fees.
App: Pionex → Avatar → Referral code, where you can view the fee discount rates.
Q: Is the fee discount applied directly at the time of trading, or paid back as a rebate afterward?
A: It is paid back as a rebate after the trade. Fees are still charged at the standard rate at the time of trading, and the rebate amount will be credited in USDT to your primary account. You can check the detailed records in the USDT History of your primary account.
Q: Why does my fee discount show 0%?
A: The discount rate is set by the referrer when the invitation code is created, and cannot be changed once set. If your discount shows 0%, it means the referrer did not assign any rebate to invitees when creating the code, and this cannot be adjusted afterward. If you have questions, we recommend contacting your referrer directly. For further assistance, please contact Pionex online customer support.
Q: Does registering through a referral link affect withdrawals?
A: No — registering through a referral link only affects your trading fee discount. It has no impact on your deposits, trading, or withdrawals, which work exactly the same as for any other Pionex account.
Q: If I've already missed the deadline to add a referral code (more than 14 days if no trades, or more than 3 days if trades have been made), can I still bind one?
A: No — once the deadline has passed, the current account can no longer add a referral code either through self-service or via manual backend support. The only option is to close the current account, wait out the 30-day cooling-off period, then register a new account and bind the referral code within that new account's eligibility window. Note: account closure is irreversible — assets, trade history, and verification info from the original account cannot be transferred, so be sure to withdraw all assets beforehand.
Q: What is the difference between a standard "Invite Link" and a "Quick Invitation Link"?
A: The main difference lies in the registration experience on the landing page: A standard "Invite Link" redirects users to the main platform sign-up page, which includes full navigation menus and various third-party login options (such as Google, Apple, Line, Telegram, etc.), making it ideal for users who prefer third-party sign-ins or wish to explore other platform features first. In contrast, a "Quick Invitation Link" leads to a streamlined, standalone registration flow that directly displays phone/email registration fields without extra page clutter or distractions, helping followers complete sign-up faster and boosting overall conversion efficiency.