When you trade with a bound referral code, the system applies a trading fee discount based on the ratio set for that referral code. This discount is credited back to your account in the form of a "Cashback." Follow the steps below to check your fee discount ratio and cashback records:
What Is Invitee Cashback?
Invitee cashback is the actual form in which your trading fee discount is delivered. Once your trading account is bound to a referral code, the fees generated by each trade are calculated according to the agreed ratio and credited to your account as a cashback after the trade is settled.
Please note that the cashback is not reflected instantly on the order page or in the fee calculation at the time of trading. It is issued separately after trade settlement, so you'll need to check your wallet records to see the actual amount received.
How to Check Your Fee Discount Ratio
You can check your current applicable fee discount ratio through the following steps:
App
Tap "Pionex"
Tap the "Avatar" icon in the top-left corner
Select "Referral Code" to view your current fee discount
Web
Click the "Avatar" icon in the top-right corner
Select "Dashboard"
Click the "i" icon next to "Referral Code" to view your current fee discount ratio
How to Check Your Cashback Records
To confirm the amount and timing of each cashback you've received, follow these steps:
App
Tap "Home"
Tap "My Account"
Tap "Deposit"
Tap the "Clock" icon to enter Wallet Records
Swipe right to find the "Invitee Cashback" tab to view your history
Web
Visit the rebate page or navigate manually from the homepage.
On the Pionex.com official website, click “More” on the top menu bar, then select “Rebate” from the dropdown menu.
FAQ
Q: Does the cashback show up instantly on the trading page?
A: No. The cashback is issued separately after trade settlement. You'll need to check the "Invitee Cashback" tab in your wallet records, or the "Cashback" page, to see the actual amount received.
Q: Why is my fee discount ratio different from my friend's?
A: Fee discount ratio varies depending on the referral code used. We recommend checking the Referral Code page to confirm the ratio currently applied to your account.
Q: How often is the cashback updated?
A: Cashback records are updated hourly. If you've just completed a trade, the cashback may not appear immediately — please allow time for the next update before checking again.
Q: I used to receive a cashback, but I'm not receiving it anymore — why?
A: This could be because your referrer's account no longer qualifies under Pionex's rebate program requirements, which is preventing your account from receiving further cashback. For full details, please refer to the "Pionex Affiliate Program".