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If you encounter a verification code error for Email or SMS, please ensure the following:

Verification codes are valid for 8 minutes. Ensure you input the most recent code you received in a timely manner.

2. Avoid Frequently Requesting Codes

If your network is unstable, the verification code might be delayed. Avoid requesting new verification codes within a short period of time and patiently wait for the current code to arrive. If the verification code does not arrive, use the "Resend" button to request a new code after 8 minutes. Frequently requesting new codes can result in errors because the previous codes may become invalid while waiting for the latest code to arrive.

1. I'm having trouble receiving Email/SMS verification codes. How can I resolve this?

How to solve the <a href="https://help.pionex.com/articles/14607858-can-t-receive-email-verification-code" rel="nofollow noopener noreferrer" target="_blank">Can't Receive Email Verification Code</a> issue.

How to solve the <a href="https://help.pionex.com/articles/14607857-can-t-receive-sms-verification-code" rel="nofollow noopener noreferrer" target="_blank">Can't Receive SMS Verification Code</a> issue.

2. The system is prompting 'invalid verification code.' How can I resolve this?

If you are entering a code from Google Authenticator, see <a href="https://help.pionex.com/articles/14607845-how-to-solve-2fa-code-error" rel="nofollow noopener noreferrer" target="_blank">How to Solve the Google Authenticator Code Error</a>.

Please get in touch with Pionex Support if you have any other questions.

Fixing wrong Email/SMS verification code errors: codes are valid 8 minutes, use the latest one, avoid requesting new codes too often since older ones invalidate, wait 8 minutes before Resend. Links to missing-code and 2FA error troubleshooting.

Email/SMS Verification Codes Wrong

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Email/SMS Verification Codes Wrong

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