Dear Users,
To give you a better deposit experience, Pionex has updated the deposit addresses for some networks. From November 6, 2026, assets sent to an old deposit address can no longer be recovered. Please check the address carefully before you deposit.
We published an announcement on March 31, 2026, reminding users to update their deposit addresses. To avoid losing assets, before your next deposit, please:
Log in to your account, go to the “Deposit” page, and confirm and use the latest address shown by the system.
Delete any old Pionex addresses saved on other exchanges, in personal wallets (such as MetaMask), or in address books. Do not send funds to an address taken from your past transaction history.
For the affected networks and time ranges, please refer to the original announcement Announcement on Verifying Old Deposit Addresses for Selected Networks.
Thank you for your understanding and cooperation.
Pionex Team
November 2, 2026