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MasterCard — Restricted Merchants Notice

Merchants that decline Mastercard payments: the ride-hailing services Grab and Uber, Middle East gas stations such as ESSO, EPPCO and ADNOC, the Talabat food-delivery platform, and paymentico.com. Use an alternative payment method at these merchants.

Dear Pionex Users,

To ensure the security of your funds and compliance with card usage policies, the merchants listed below will be declined when paying with your Master card. If you encounter a payment failure at any of these merchants, please use an alternative payment method.

This notice will be updated continuously. Thank you for your understanding and support.

Restricted Merchant List

The following merchants currently do not support Master card payments. Please use an alternative payment method:

Merchant Name

Category

GRAB

Ride-hailing / Transportation

UBER TECHNOLOGIES INC

Ride-hailing / Transportation

ESSO / EPPCO / ADNOC & other gas stations

Gas Stations (Middle East)

talabat.com / Talabat

Food Delivery Platform

paymentico.com

High risk

Note on Gas Stations: The gas station restriction primarily applies to stations in the Middle East (e.g., UAE, Saudi Arabia), including but not limited to ESSO, EPPCO, and ADNOC brands.

Please Note:

  • This list is subject to change as card provider policies are updated.

  • Pionex does not support payments for advertising services of any kind or to any advertising-related merchants. Any transactions related to advertising expenses will be declined.

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